Official Refund Policy

I wholeheartedly believe that my courses (currently, Simple Brand Academy and Get Booked By The Day!) are amongst the BEST courses out there—and hundreds of satisfied students think so, too! However, I absolutely understand wanting a guarantee in place with your purchase—which is why I offer a 14-day 100% money-back guarantee.

With this policy, you may request a refund for up to 14 days after you purchase the course. No refunds will be provided after 14 days following your purchase. All refunds are discretionary, and eligibility is determined only after all requested items are submitted to my support team.

To request a refund, the following is required:

• A written email refund request within the 14-day purchase period (sent to hello@brackenhousebranding.com).

• Screenshot proof that you completed the work in weeks 1 + 2 (following the step-by-step checklists of tasks included in the lessons)

Note – Deciding after you purchase that you no longer wish to make the payments, do not want to do the work required, or are no longer interested in building a brand or one-day intensive offer does not qualify you for a refund. 

Thanks for your understanding in this matter! Similar to how you would feel if a customer used your product and then requested a full refund because they changed their mind after using it, this policy is in place simply to make sure that both you and I are satisfied that you genuinely gave it your best effort and have done everything required of you to achieve the results our courses offer.

If you are not interested in giving this program your best effort, it’s probably not a good idea to enroll 🙂

If you have any additional questions about this policy, don’t hesitate to reach out to hello@brackenhousebranding.com and we’ll be happy to answer them!

Happy branding!

Xo,
Sarah